The report alleged² the phones were crashing due to faulty memory chips and criticised its repair policies. 

 

Samsung, which generates nearly 14% of its overall revenue from China. said it would provide free repairs for the seven models mentioned in the report. 

 

Samsung is the latest foreign firm to be criticised in the Chinese media. 

 

The South Korean firm said in statement that it "sincerely apologises" to Chinese consumers for inconveniences caused by the company's "management problems" and that it welcomed the media scrutiny³.

 

The models mentioned in the China Central Television (CCTV) report, which was aired earlier this week, include the Galaxy⁴ S3 and the Note2 phones.

 

China is the world's second largest economy and the most populous⁵ country, 

 

The combination of a growing economy, rising income levels and a large consumer base has made it a key market for leading global firms. 

 

However, as foreign companies continue to grow their business in China, they have come under increased scrutiny. 

 

Earlier this week, a separate report on CCTV claimed that Starbucks, the world's largest coffee chain, was charging higher prices in China than in other major markets. 

 

It alleged that Starbucks earned higher margins⁶ in China due to its pricing.

 

In April, Apple's chief executive Tim Cook apologised to Chinese consumers following two weeks of criticism by state-owned media over its repair and warranty⁷ policies,

 

The media accused the firm of arrogance⁸, greed and of "throwing its weight around".

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