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There are two factors to explain the phenomenon. First, in daily consumer goods ads and technical equipment ads, a product is the focus of information. When the product needs to be mentioned, “it” is used, and in most cases, the brand name is used, even repeated to impress the readers. However, in service ads, service is actually the product. Since service is intangible, we can be regarded as the replacement of the service. Second, it is more necessary for service ads to create a friend-like atmosphere, because winning trust is the first thing service ads want to do.
3. Syntactical features
3.1 Similarities
The purpose of all advertising is to familiarize consumers with or remind them of the benefits of particular products in the hope of increasing sales, and the techniques used by advertisers do not vary markedly. An advertisement is often merely glimpsed in passing and so, to be effective, its message must be colorful, legible, understandable and memorable. The rules governing the language of advertising are similar. We have summarized the lexical features of English advertisements. If words are leaves of a tree, and sentences branches; the branches must also possess their similarities.
First, length of a sentence in advertising is usually short. A sentence in daily consumer goods ads has 10.3 words on average; in technical equipment ads, 11.8 words; in service ads, 12.3 words.
Second, as to sentence structure, simple sentences and elliptical sentences are often used in advertisements. Compared with complex sentences, simple sentences are more understandable and forceful. Elliptical sentences are actually incomplete in structure but complete in meaning. The adoption of elliptical sentences can spare more print space, and take less time for readers to finish reading. In addition, a group of sentence fragments may gain special advertising effectiveness. Let us compare the following two advertisements.
a. Baked. Drenched. Tested to the extreme. A Motorola cellular phone …
b. The Motorola cellular phone are baked and drenched to extreme.
Obviously, by using elliptical structure, sentence a is far more brief, eye-catching and forceful than sentence b. What’s more, it conveys attitudes that sentence b lacks. Sentence a implies a kind of appreciation for the phone, by splitting the sentence into several fragments and rearranging its word order. Therefore skillful arrangement of elliptical sentences may add color to a sentence.
Third, as to sentence patterns, interrogative sentences and imperative sentences are heavily used in English advertisements. Imperative sentences are short, encouraging and forceful. They are used to arouse audiences’ wants or encourage them to buy something. For instance:
Enter something magical. (Oldsmobile)
Feel the clean all day. (ALMAY)
Bye one. (Honda motor)
…
In the explanation of the high frequency of the use of interrogative sentences, Linguist G.N. Leech (方薇,1997:77) discusses two main functions of interrogative sentences. Viewing from the angle of psychology, interrogative sentences divided the process of information receiving into two phases by first raising a question and then answering it. Thus it turns the passive receiving into active understanding. From the linguistic angle, interrogative sentences decrease the grammatical difficulty, because they are usually short in advertisements. Take the following interrogative sentence as an example: if it is asked to condense to one sentence, the condensed one will be complex and dull.
What’s in Woman’s Realm this week? A wonderful beauty offers for you.
→There’s a wonderful beauty offer for you in Women’s Realm this week.
Fourth, the passive voice is usually avoided because the passive voice gives the audience an indirect and unnatural feeling. In daily communication, passive voice is seldom used; so is in advertisements. Present tense prevails in most advertisements because present tense implies a universal timelessness. On the rare occasions where the past tense and the present perfect tense is used, it stresses the long traditions associated with a product, such as “We’ve taken our whisky in many ways, but always seriously”; or emphasizes its reliability, such as “We’ve solved a long-standing problem,”; or makes an appeal to authority, such as “Eight out of ten owners said their cats preferred it.”
3.2 Differences
3.2.1 Headline
The term Headline refers to the sentences in the leading position of the advertisement—the words that will be read first or that are positioned to draw the most attention. Therefore, headlines are usually set in larger type than other portions of the advertisement. Research (Coutland L. Bovee & William F. Arens, 1992:294) has shown that, on average, three to five times as many people read the headline as read the body copy. Therefore, if the advertiser hasn’t done some selling in the headline, he has wasted the greatest percent of his money. So it might be suggested that advertisers should not be afraid of long headlines.
A headline has numerous functions. First of all, the headline must attract attention to the advertisement fast. It should take only a few seconds to capture the reader’s attention. Otherwise, the entire message may be lost. A headline also selects the reader, that is, it tells whether the advertisement’s subject matter interests the reader. The idea is to engage and involve the reader, suggesting a reason to read the rest of the advertisement. Therefore, the headline is the most important in an advertisement.
Generally, we can classify effective advertising headlines into five basic categories: benefit headline, provocative headline, news/information headline, question headline, and command headline.
Benefit headlines make a direct promise to the reader. News/information headlines include many of the how-to headlines and headlines that seek to gain identification for their sponsors by announcing some news or providing some promise of information. Provocative headlines are used to provoke the reader’s curiosity. To learn more, the reader must read the body copy. A question headline will pique the reader’s curiosity and imagination by asking a question that the reader is interested in. A command headline orders the reader to do something. It motivates the reader through fear or emotion or because the reader understands the inherent correctness of the command.
3.2.2 Comparison of headlines of different types of advertisements
Table 4 tells which type of headlin
e companies, public utilities, and large manufacturing concerns are the most common users of the institutional copy.
Advertisers use the narrative copy to tell a story. It often sets up a problem and then creates a solution using the particular sales features of the product or service. It may then suggest that the audiences use the same solution if they have that problem. Service advertisements are often written in this . For instance:
LIFE INSURANCE ISN’T FOR THE PEOPLE WHO DIE.
IT’S FOR THE PEOPLE WHO LIVE.
“It broke my heart to hear my daughter Dorsey say she wished her daddy was still here. But thanks to his foresight, we’ll still have the things he worked for”
Dorsey Hoskins’ father Bryan felt a tingling in his arm. The diagnosis—an inoperable brain tumor. He died six months later, at 33, leaving his wife Dean alone to raise Dorsey and her sister Hattie. Fortunately, Bryan bought life insurance when he got married, and again when his daughters were born. Dean invested the proceeds in her own clothing store, which gives her the flexibility to spend more time with her children.
Are you prepared? Without insurance, your financial plan may be just a savings and investment program that dies when you do. An insurance agent or other financial professional can help you create a plan that will continue to provide for the ones you love.
By using a dialogue/monologue copy, the advertiser can add the believability that the narrative copy sometimes lacks. The characters portrayed in a print advertisement do the selling in their own words, through a testimonial or quasi-testimonial technique, or through a comic-strip panel. All kinds of ads can use this body copy , if necessary. For example:
When I want a CD done right, I do it myself. Yeah, this machine rocks. It burns full-size CDs that sound totally like the original. It plays CDs. Records CD to CD at double speed. And records off of just about any source. LPs. Cassettes. The radio. It’s even got a text display. Anyway, now I’ve got my own greatest hits collection. The stuff I want to listen to. I’ve got to admit it’s getting better.
5. Conclusion
Up to now, we have analyzed language features of ads at three levels. Linguistic similarities analyzed in this paper and shared by all kinds of ads are shown as follows:
Ⅰ. Lexical features
a. One-syllable and simple verbs such as get and make are used.
b. Emotive adjectives are adopted to arouse reader’s interest.
c. Words are carefully chosen to make pun and alliteration.
d. Weasel words, such as help and like, make the use of strongest language possible in advertisements.
Ⅱ. Syntactical features
a. Sentences in advertisements are short. On average, a sentence consists of 11.8 words.
b. Elliptical sentences are used to spare advertising cost and at the same time improve advertising effectiveness.
c. Interrogative sentences and imperative sentences are common in advertisements
d. Present tense prevails in ads to suggest timelessness. And active voice is used to cater to audience’s habit in daily talk.
Ⅲ. Discourse features
A complete advertisement consists of five parts: Headline, Body Copy, Slogan, Illustration
and Trade Mark. Body copy is the key part, conveying product or service information.
While summarizing similarities of language features of three kinds of advertisements, we have discussed the differences between these ads on the following dimensions:
First, in order to achieve the highest advertising effectiveness, the advertiser precisely targets the audience by their social status, roles, income, educational background and gender. Therefore advertising language adjusts itself to get close to target audience.
Second, daily consumer goods, technical equipment and service are totally different advertising subjects. For example, some words in technical equipment ads are comprehensible only to those acquainted with that field. Take iMAC PC as an example. All the features of iMAC, plus: 400MHZ, G3 processor, slot-loading DVD drive, 10GB disk storage, dual 400Mbps FireWire ports, and iMovie video editing software. Laymen of computers must feel confused by these dazzling figures and units. However, in order to make the information of a technical product clear, some jargons are necessary. Therefore different kind of ads speak different language.
The study has shown that three kinds of advertisements in the corpus respectively demonstrate their own unique language features.
In daily consumer goods ads, descriptive adjectives tend to convey senses of sight, taste, and touch in the hope of satisfying women's appeal for beauty and comfort. No jargon is used. Headlines of daily consumer goods ads tend to ask question to arouse the interest of audience, especially women's. The body copy seems not so important and essential as that of the advertisement for products requiring high technological information, thus in some cases body copy is omitted in daily consumer goods ads.
In technical equipment ads, descriptive adjectives largely play the role of conveying information. Compound words, particularly compound jargons, are frequently used to exactly introduce a complicated product. Headlines of technical equipment mean to attract readers by transferring the unknown information of a product, so they are often information/news headlines.
In service ads, the use of pronouns, we and you, is statistically significant. You and we almost appear in every advertisement. “we”, as replacement of a certain service, is used in almost 80% the service advertisements. Institutional copy is often used to sell an idea or the merits of the organization or service rather than sales features of a particular product. Often institutional copyis also narrative in because it lends warmth to the organization. Banks, insurance companies, public utilities, and large manufacturing concerns are the most common users of the institutional copy.
In summary, no matter what kind of structure, or content, or words are used in an advertisement, all of them serve the purpose of attracting ads readers, conveying information to them, and urging them to purchase the products or to use the service. That is what an ad for, and that is also the function advertising language performs
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