疫情下的求变与创新:航空公司推出“行李到家”服务Airlines ban
文章来源:未知 文章作者:enread 发布时间:2023-07-03 01:26 字体: [ ]  进入论坛
Domestic airlines are taking the brunt of financial pressures caused by the latest resurgence1 of the COVID-19 pandemic, and they have launched additional innovative2 services to stay afloat. Yet, analysts3 remain cautious about the extent to which the service can help carriers increase revenues.
Hainan Airlines, China's fourth-largest carrier, launched a service in late March that helps passengers deliver their luggage home. The service is available at Beijing Capital International Airport and Haikou Meilan International Airport. By ordering the service online, passengers will be able to save the time of waiting for their checked luggage and they don't have to carry heavy suitcases by themselves.
After passengers have checked their luggage at departing airports and within one hour after the flight lands, they can order the service through the app or by scanning the bar code at the airports, Hainan Airlines said. The company didn't disclose the specific number of people who have ordered the service so far.
Ground service employees of the carrier will help passengers to get their luggage and logistics staff will deliver the luggage to designated destinations. Usually, it takes about four to six hours for the transportation after picking up the luggage, and passengers will be able to track the luggage status on their mobile phones, Hainan Airlines said.
It costs at least 85 yuan ($13) to deliver one piece of luggage. For passengers who bought flight tickets for business class, they can get complimentary4 delivery service for one piece of luggage that is less than 30 kilograms. Next, Hainan Airlines will continue to expand and upgrade its services related to luggage delivery, it said.
"There remain certain challenges to the operations and potential revenues of the luggage delivery service. Overall passenger volume decreased due to the pandemic, and this stands as the biggest challenge for airlines at the moment," said Yu Zhanfu, partner and vice-president for the China unit at consultancy Roland Berger.
"Still, those innovative measures of airlines are worthy5 of support and encouragement. But it's unclear what kind of business can help carriers to significantly increase revenues," he said.
In February, domestic air transport capacity resumed to 84 percent of the level seen in February 2019, when there was no pandemic, while domestic air passenger flows resumed to 67 percent of the level over the same period. The recovery of the civil aviation sector6 is still facing multiple challenges, according to projections7 by Flight Master, an intelligent travel services platform in China.
From March 1 to 27, a total of 8,779 flights took off from Beijing Capital International Airport, down 35.59 percent over the volume in February, Flight Master found.
Meanwhile, in late 2020, Guangzhou, Guangdong province-based China Southern Airlines became the first domestic carrier to launch a luggage delivery service in China. Now, it provides the services at 19 airports and on nearly 200 domestic routes.
China Southern provides luggage delivery services from airports to homes, or from homes to airports, as well as from one residence destination to another in different cities.
The carrier said it would add a protection case and a password lock for every piece of luggage, and each suitcase is equipped with baggage delay and damage insurance. It will also monitor the transportation status of luggage.


1 resurgence QBSzG     
  • A resurgence of his grief swept over Nim.悲痛又涌上了尼姆的心头。
  • Police say drugs traffickers are behind the resurgence of violence.警方说毒贩是暴力活动重新抬头的罪魁祸首。
2 innovative D6Vxq     
  • Discover an innovative way of marketing.发现一个创新的营销方式。
  • He was one of the most creative and innovative engineers of his generation.他是他那代人当中最富创造性与革新精神的工程师之一。
3 analysts 167ff30c5034ca70abe2d60a6e760448     
分析家,化验员( analyst的名词复数 )
  • City analysts forecast huge profits this year. 伦敦金融分析家预测今年的利润非常丰厚。
  • I was impressed by the high calibre of the researchers and analysts. 研究人员和分析人员的高素质给我留下了深刻印象。
4 complimentary opqzw     
  • She made some highly complimentary remarks about their school.她对他们的学校给予高度的评价。
  • The supermarket operates a complimentary shuttle service.这家超市提供免费购物班车。
5 worthy vftwB     
  • I did not esteem him to be worthy of trust.我认为他不值得信赖。
  • There occurred nothing that was worthy to be mentioned.没有值得一提的事发生。
6 sector yjczYn     
  • The export sector will aid the economic recovery. 出口产业将促进经济复苏。
  • The enemy have attacked the British sector.敌人已进攻英国防区。
7 projections 7275a1e8ba6325ecfc03ebb61a4b9192     
预测( projection的名词复数 ); 投影; 投掷; 突起物
  • Their sales projections are a total thumbsuck. 他们的销售量预测纯属估计。
  • The council has revised its projections of funding requirements upwards. 地方议会调高了对资金需求的预测。