21-01-07 在当今时代，时尚业竞争激烈，零售商们用各种方式让退货变得不再困难。大多数情况下，消费者们只需要把服饰带回服装店就可以了。这虽然让退换货物变得非常方便，却催生出了不少先大量购买商品，再退还回去的买家。这看似无伤大雅，但公司的利润却因此受到影响。面临这...

16-07-05 Serial returner refers to someone who regularly orders more than they need and sends some of the items back. Three in ten shoppers (30 percent) deliberately over-purchase and subsequently return unwanted items, with one in five (19 percent) admittin...