电邮措辞反映工作职位等级
文章来源:未知 文章作者:enread 发布时间:2012-02-15 05:11 字体: [ ]  进入论坛
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Members of the modern workforce1 might be surprised to learn that if they use the word "weekend" in a workplace email, chances are they're sending the message up the org chart. The same is true for the words "voicemail," "driving," "okay" -- and even a choice four-letter word that rhymes with "hit." However a new study by Georgia Tech's Eric Gilbert shows that certain words and phrases indeed are reliable indicators2 of whether workplace emails are sent to someone higher or lower in the corporate3 hierarchy4(等级制度) . Gilbert, assistant professor in the School of Interactive5 Computing6, focused his attention on the "Enron corpus," a body of 500,000 emails among about 150 former Enron employees, making it the largest email dataset available for public study. Even after taking a "conservative, careful" approach -- applying numerous filters and eliminating thousands of emails that would have muddied his conclusions -- he still was able to identify lists of words that reliably predicted whether emails traveled up or down the ladder.

"Across a wide variety of messages and relationships, these phrases consistently stand out as signaling a power relationship between two people," Gilbert said. "The probability of it occurring due to chance alone is less than 1 in 1,000."

Primarily Gilbert's work could be applied7 in designing "smarter" email software. Future email clients, he said, might be able to differentiate8 between emails sent from superiors or subordinates, and then use that information to better address someone's email preferences. Post-5 p.m. messages from people under you, for example, might get held for delivery until the next day, while emails from the boss -- or the boss' assistant -- could go right through.

"We have organizational charts, but they don't tell the whole story," said Gilbert, adding that the research could help map "informal power and reporting structures" in an organization. "A classic example is the CEO's administrative9 assistant: That person may not occupy a high box on the org chart, but he or she still has a large amount of influence."



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1 workforce workforce     
n.劳动大军,劳动力
参考例句:
  • A large part of the workforce is employed in agriculture.劳动人口中一大部分受雇于农业。
  • A quarter of the local workforce is unemployed.本地劳动力中有四分之一失业。
2 indicators f46872fc1b5f08e9d32bd107be1df829     
(仪器上显示温度、压力、耗油量等的)指针( indicator的名词复数 ); 指示物; (车辆上的)转弯指示灯; 指示信号
参考例句:
  • The economic indicators are better than expected. 经济指标比预期的好。
  • It is still difficult to develop indicators for many concepts used in social science. 为社会科学领域的许多概念确立一个指标仍然很难。
3 corporate 7olzl     
adj.共同的,全体的;公司的,企业的
参考例句:
  • This is our corporate responsibility.这是我们共同的责任。
  • His corporate's life will be as short as a rabbit's tail.他的公司的寿命是兔子尾巴长不了。
4 hierarchy 7d7xN     
n.等级制度;统治集团,领导层
参考例句:
  • There is a rigid hierarchy of power in that country.那个国家有一套严密的权力等级制度。
  • She's high up in the management hierarchy.她在管理阶层中地位很高。
5 interactive KqZzFY     
adj.相互作用的,互相影响的,(电脑)交互的
参考例句:
  • The psychotherapy is carried out in small interactive groups.这种心理治疗是在互动的小组之间进行的。
  • This will make videogames more interactive than ever.这将使电子游戏的互动性更胜以往。
6 computing tvBzxs     
n.计算
参考例句:
  • to work in computing 从事信息处理
  • Back in the dark ages of computing, in about 1980, they started a software company. 早在计算机尚未普及的时代(约1980年),他们就创办了软件公司。
7 applied Tz2zXA     
adj.应用的;v.应用,适用
参考例句:
  • She plans to take a course in applied linguistics.她打算学习应用语言学课程。
  • This cream is best applied to the face at night.这种乳霜最好晚上擦脸用。
8 differentiate cm3yc     
vi.(between)区分;vt.区别;使不同
参考例句:
  • You can differentiate between the houses by the shape of their chimneys.你可以凭借烟囱形状的不同来区分这两幢房子。
  • He never learned to differentiate between good and evil.他从未学会分辨善恶。
9 administrative fzDzkc     
adj.行政的,管理的
参考例句:
  • The administrative burden must be lifted from local government.必须解除地方政府的行政负担。
  • He regarded all these administrative details as beneath his notice.他认为行政管理上的这些琐事都不值一顾。
TAG标签: work email workplace
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