Part One

Lily：I owe1 you an apology, Mr. Steven.

Steven：What do you mean, Lily?

Lily：I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me.

Steven：Forget it. I'd have done exactly as you did if I had been in your situation.

Lily：That's very kind of you to say so.

Part two

Eva：Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive?

John：Yes, VIPs always are. So it's quite all right. And you're a very important person at this party.

Eva：Oh, please don't!

John：I was just kidding. We've been expecting you all this time!

Part Three

Annie：Sorry to have kept you waiting, Eva. I was answering an overseas2 call.

Eva：It's alright. You must be a very busy general manager.

Annie：Well, I hope you weren't bored while I was on the phone.

Eva：No. I was reading this new brochure3 of yours, you see. I'm very much interested in your new product.